Palladium Group, Inc.

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Webcast Replays

Webcast - Strategy Management: The Next Decade


Presenter: Dr. David P. Norton, Founder & Director, Palladium Group, Inc.

Sponsored By: SAP

Dr. Norton who will discuss the transformative role in strategy management the Balanced Scorecard has played over the last decade and the evolution of the BSC as a strategy execution tool – through the Strategy Focused Organization (SFO) model of best practices – to today’s Kaplan-Norton Strategy Management System (SMS). David will touch on some of the points he will present in his keynote presentation at the Palladium 2009 Americas Summit this November 11-12 including how integration of the management methods such as Blue Ocean Strategy and Six Sigma may play a role in this new system, the integrating platform, holistic and integrative strategy maps and the evolving role of technology.

Accountability and Transparency in the 2009 American Recovery and Reinvestment Act

Measuring and Reporting Program Results

Presenter: Patricia Bush, Vice President, Palladium Group

The 2009 American Recovery and Reinvestment Act, which authorized $787 billion in spending to stimulate the economy, requires recipients of stimulus funds to report on funded projects and answer questions on results. As agencies consider how they will report and publish their statistics as Congress has mandated, many are wondering what metrics they should use and how to accurately measure the success of stimulus spending and demonstrate accountability and transparency.

In this informative webcast, you will learn how agencies can:

  • Select the recovery programs that best support the overall strategy of the agency
  • Align the organization to the strategy and supporting recovery programs
  • Identify the measures and targets to determine spending effectiveness
  • Track the performance of recovery programs and adapt as needed 

How Merck Aligned Its Enterprise to Execute a New Strategy

Presenter: Vittorio Nisita, Senior Director, Strategy Realization Office, Merck & Co., Inc.

As a leading pharmaceutical company, Merck faces all of the turbulent market pressures challenging the life sciences industry—increasing pricing and cost pressures, rising regulatory scrutiny, declining research productivity, and an obsolete sales model. Under the direction of its new CEO, Merck set out to transform both its vision and its culture. Starting with limited infrastructure for strategy formulation and execution, Merck built the capability to accelerate performance and generate an execution premium.

Listen as Vittorio Nisita of Merck describes how they:
  • Defined an enterprise-wide strategy using the Balanced Scorecard management process
  • Cascaded the strategy and created alignment throughout the organization
  • Governed the selection and execution of new initiatives
  • Reallocated resources to enable the new vision

Planning and Budgeting Web Seminar with Dr. Robert Kaplan

Join Dr. Kaplan for a free online session focusing on Planning & Budgeting in the new 6-Stage Management System. Dr. Kaplan will discuss how the finance function plays a vital role in linking strategy to operations by ensuring that short-term financial targets and resources are consistent with the strategic plan’s long-term priorities.

Key issues covered will include:
  • Selecting and funding strategic initiatives to deliver the capabilities to achieve long-term strategic targets
  • Setting priorities and design dashboards for process improvement programs
  • Aligning spending on resource capacity to the demands from the strategic plan

Measure and Manage the Bottom Line Using an Integrated Retail Planning Approach

Implementing an integrated financial planning and merchandise planning system to help measure and manage what matters most…bottom line performance

Presenter: Dean Tarpley, Senior Vice President and Retail Practice Lead, Palladium Group

Retailers find themselves operating in a world that’s very different from just a few years ago. Consumer shopping behaviors and habits are rapidly changing while costs are increasing. As a retailer, are you prepared to adjust your strategy accordingly? Are your core planning processes—including financial planning, store planning, merchandise planning—linked to your strategic objectives?

In this informative webcast, you will learn:
  • Why linking your organization’s strategy with financial planning and merchandise planning processes is critical
  • Common process and technology challenges associated with linking financial planning and merchandise planning
  • A retail best practice approach—aligning people, process and technology
  • A practical technology solution to overcome these common challenges

Linking Strategy and Operations: The Next Frontier

The Linking Strategy & Operations Action Learning Community, led by Drs. Robert Kaplan and David Norton, explores the common foundation to link strategic and operational processes in pursuit of strategy execution. For organizations that have made strategy execution an enterprise-wide endeavor, firmly connecting strategy and operations is the next frontier of competitive advantage.

In this webcast, Dr. David Norton will provide a glimpse inside the Linking Strategy and Operations community, including our step-by-step approach to dissecting this important topic. If you wonder what the next step is in building out the capability of your Office of Strategy Management, we invite you and your colleagues to join in this opportunity to hear how you can participate in creating the leading edge of strategy execution methodology.

Register to attend this webcast and learn about Palladium Group’s Linking Strategy & Operations Action Learning Community. In this webcast you will learn:
  • What an Action Learning Community is and how members actively develop new management approaches, test them in practice, and share lessons learned
  • Who is already involved and who from your organization should participate
  • When the workshops and other community activities will take place in 2009
  • Why Linking Strategy & Operations is key to achieving your execution premium
  • How your organization can participate in this community and leverage this platform to achieve your own performance breakthroughs

Alignment Blueprint: A Case Study About Winning in Difficult Times

How a Global Luxury Retailer Implemented its Strategy for Improving Top-Line Revenue and Operating Margins

Join Rondo Moses on November 19th for an informative webcast and learn how one global luxury retailer aligned its organization to win by implementing a strategy-focused performance management system.

With the current economic situation forecasted to continue into 2009, companies are bracing for an even tougher selling environment in the near future. As the economic downturn continues to take root, consumers are reacting and modifying their spending habits accordingly.

Instead of retrenching from this challenge, one company looked for creative approaches to drive performance. This retail company views this time as another opportunity to drive business forward by doing more with less.  Learn how this company realigned their existing resources toward:
  • Growing top-line revenue
  • Improving operating margins    

In very practical and realistic ways, this global retailer started focusing and aligning the organization to a set of a few critical goals.  Hear how they went about systematically building a culture of strategy execution and accountability across the company. 

About the speaker: Rondo Moses, Senior Vice President, Palladium

Rondo began his career in management consulting helping global pharmaceutical, financial services and retail organizations design and implement the Palladium Execution Premium Process (XPP), a robust strategy management framework for clarifying strategy, aligning resources and achieving better results.

Rondo's clients value his strong process knowledge and program management capabilities gained from applying XPP in large, complex organizations.        

As a senior leader in Palladium's strategy practice, Rondo has spoken at conferences, both domestically and internationally, on the topics of organizational alignment and successful strategy execution. He holds an A.B. in Biochemistry from Harvard College and an M.B.A. from the University of Virginia’s Darden School.

Marketing Optimization: To ROI or not to ROI – that is the question

In the distant past, marketing success was judged by sales increases, even if the sales weren’t directly attributable to the marketing activity. Good measurement of marketing results weren’t always easy to come by (with the notable exception of direct marketing). When budgets got tight, CEO’s were prone to cut marketing budgets because they didn’t always see an immediate drop in sales with the drop in marketing expenditures. This led to many tough conversations between CEO’s and CMO’s over the drive to measure marketing results and only invest in those marketing activities which are measureable. But is that what’s best for the company, or is there a better way?

Find out by joining Cathy Pringle on October 30th for an informative webcast focused on understanding the keys to achieving Marketing Optimization and a superior return on investment.

About the speaker: Cathy Pringle, Executive Consultant, Ascend Marketing

Cathy Pringle began her marketing career in the consumer packaged goods industry at Rubbermaid analyzing consumer trends and developing marketing processes that led to innovations in product development, creating record-breaking revenues. Leveraging her approach to market analytics, Cathy developed marketing methodologies that focused on helping retailers optimize their marketing investment in multi-channel retail enterprises. As VP of Marketing for two specialty retailers, most recently Sally Beauty Company, Cathy developed data analytics and practical methods that allowed retail businesses to increase marketing efficiency while growing comp store sales revenues.

In addition to multiple speaking engagements and publishing, Cathy has also served as an Executive-in-Residence at the Texas A&M Center for Retailing Studies.

At Ascend Marketing, Cathy continues the innovative use of metrics to help clients optimize marketing and company performance.

 

Automated Inter-Store Stock Balancing: The Next Big Thing in Retail

This session will provide insight into important innovations that can help retailers improve retail profitability through store inventory balancing. The presenters will discuss:
  • Methods to keep inventory where consumers want it and where they will pay full retail price.
  • The emergence of automated re-allocation to cost-effectively move inventory from where consumers must be seduced by marked down prices to where the inventory will sell at full retail. 
  • Methodologies to address languishing inventory at some locations while the same SKUs are out of stock elsewhere.
  • Innovative new systems designed to increase the average retail price and profitability per SKU. 
  • New technology patents that have become visible only in the last twelve months from at least seven sources ranging from IBM to independent inventors, all defining the Next Big Thing in Retail.
Presented by
Chris Chapin, CEO of ISSB, Inc. & Henry Eisenson, CEO of Introtech Group, Inc.

Chris Chapin (Economics, Stanford) has been studying the inventory balancing equation for more than ten years at the retail and wholesale levels. He has developed a broad spectrum of experience and understanding of both the problem and potential solutions only now approaching the industry.

Henry Eisenson (Engineering, NPGS) has assisted Chapin and others in the development of applicable solutions and the reduction to practice of inter-store stock-balancing methodologies.  

Store Optimization: A New Approach to Optimizing Stores for Improved ROI

In this session, you will gain an understanding of the value of applying business intelligence and predictive analytics to strategically optimize the use of store space while offering the best product assortments for your customers.  Learn how unique processes are being applied to improve same store and new store performance.  Understand how this breakthrough approach can improve customer satisfaction, increase sales, reduce inventory investment, and minimize out-of-stocks at the retail shelf where purchase decisions are made.  

Store Clustering: How the Right Approach Helps You Reach More Customers.

“Learn how leading retailers are leveraging store clustering to win more customers and improve market share.”
  • In this session, you will gain understanding of store clustering methods used by successful retailers. Learn how advanced processes and methods are being applied to improve store performance. Understand how automation in store clustering supports Advanced Planning.

Assortment Planning: Building Competitive Product Assortment Strategies.

“How leading retailers are using innovation in assortment planning to beat the competition and win new market share.”
  • Gain an overview of the assortment planning function and insight into how leading retailers are addressing assortment problems and challenges. The session will consider successful approaches to Assortment Planning and present the process and methodology that must be addressed. Find out how new systems and automation lead to more competitive assortments.

Integrating Planning & Budgeting - A New Way of Thinking - A Webcast

Despite increasing efforts by growing numbers of companies to improve their business planning processes, most organizations continue to suffer breakdowns in the planning and budgeting processes that significantly affect their capacity to execute strategy and inhibit them from attaining maximum financial performance. View this webcast featuring Palladium’s planning and budgeting practice leader, Philip Peck, to examine the current state of planning and explore a "new way of thinking" regarding planning & budgeting.

Innovation and Strategic Risk - A live interview with author Adrian Slywotzky

View this interview featuring Adrian Slywotzky, Managing Director of Oliver Wyman Consulting and author of The Upside: 7 Strategies for Turning Big Threats into Growth Breakthroughs! Mr. Slywotzky will share his innovative approach in turning the worst possible business risks into enormous upside potential.

Eliminate "Rogue" Planning Spreadsheets from Your Hyperion Environment

View this special webcast to hear how Pace™, a solution developed by Palladium and sponsored by Hyperion, extends organizations’ Hyperion platform investment and delivers true Integrated Business Planning. Learn how Pace provides a sophisticated engine for interactive modeling of unique and complex planning processes, delivered through a familiar Excel interface.

Driving Agency Performance and Effectiveness through the Alignment of Strategic Initiatives

As you embark on planning for Fiscal Year 2008, a clear roadmap of how projects, programs and initiatives drive agency strategy is more important than ever. With increased congressional oversight and 18 months left before an administration change, now is the time to ensure that strategy execution, alignment of programs, and feedback and follow-through are all in place and that goals, processes, and key initiatives are well articulated, communicated and managed. This webcast discusses key processes and governance techniques that will make the biggest impact to your strategy as you inventory, evaluate, align and manage strategy initiatives underway in your organization.

Implementing Hyperion System 9 at Columbia College

This webcast featured Columbia College Chicago (CCC) which is the largest arts and media college in the nation with nearly 11,000 undergraduate and 750 graduate students. Growing at an unprecedented rate over the past 5 years, CCC needed improved insight into their growth, including how their growth was impacting the faculty and the student experience. CCC needed to know if they were offering the right amount of the right courses. However, with an outdated BI tool and without an updated BI/BPM roadmap, data was locked away in the minds of a few power users. Originally presented at Hyperion Solutions 2007, hear how CCC implemented Hyperion System 9 to drive results, including centralized data, analysis from days to seconds, reports at the click of a button and delivery of critical information to all users. Find out why one Executive Director says "This application will always be open on my desktop!"

HFM Implementation Success: Metavante Corporation

This webcast featured Deb Coulombe (Director, Financial Analysis and Support) and Rose Glazewski (CPA, Project Leader, Financial Analysis and Support) of Metavante Corporation, which delivers banking and payments technologies to over 8,600 financial services firms and businesses worldwide. Hear how Metavante quickly implemented Hyperion Financial Management (HFM) by leveraging their existing Essbase outline and maintaining a majority of their reporting in Essbase. Learn how the implementation was completed through the Web to minimize impact on the user community. Plus, hear lessons learned and tips and tricks, including 'cube swap'!

How effectively does your organization manage strategy to achieve "breakthrough" business results?

This webcast featured Palladium's Vice President of Assessments, Ed Shapiro and Vice President of Research, Randy Russell. Learn how leading organizations have leveraged SFO-A best practices to drive "breakthrough" business results from financial performance, to risk, organizational and operational improvements.
Topics Covered
  • New 2007 benchmarking results of nearly 350 organizations
  • The five critical principles for effective strategy management
  • Analysis of strategy management best practices
  • Distinguishing characteristics of "breakthrough" results organizations
  • Creating competitive advantage by assessing your organization

Linking Planning Processes to Strategy Execution: Best Practices

An organization's planning processes—strategic through operational planning—are critical to executing strategy. The best performing companies establish an integrated planning process built on seven core characteristics, where clear linkage points exist between strategic and operational planning. Originally presented at Hyperion Solutions 2007 in Orlando, this webcast reviews these characteristics and linkages and illustrates how to move to a planning process that drives business value.
  • Learn about the performance gap and why it's so difficult to overcome
  • See how a well-designed planning and performance management process closes that gap by improving visibility, focus, and responsiveness
  • Plus, Philip Peck, our speaker, provides best practice insights in planning, reporting, and analysis illustrated through a series of case studies

Leveraging Information Assets to Sustain Strategy Execution

Learn the key components and processes that comprise a robust Analytic Information Architecture, and how organizations can better leverage their information assets to help sustain the execution of their business strategy. Hear how to overcome the four most common barriers to achieving an effective analytic platform:
  • Lack of a scalable information strategy
  • Disjointed patchwork of analytic tools and capabilities
  • Information silos across the organization
  • Lack of data integration across functional applications
Hear why many organizations struggle to develop a technology architecture that enables core processes and supports the analytic needs of the enterprise. Learn how leading organizations are taking an enterprise view of their information assets and the tools that they provide decision-makers. The benefits to organizations that do this successfully are alignment of IT resources, accuracy of decision-making information and efficiency of information management.

Success Story: Planning for Growth at Dunkin’ Brands

This webcast featured Susan Valente, Director of Finance for Dunkin Brands' and how the company successfully implemented a new financial planning, budgeting and reporting system to help grow the business through aggressive expansion. Hear how Dunkin Brands:
  • Automated the data compilation that populates P&L statements, cash flow statements and balance sheets
  • Eliminated the time-consuming and inaccurate reliance on Excel for financial analysis
  • Increased the speed and accessibility of financial reports to management
  • Enabled more time for high-value financial analysis by automating the data compilation process

Initiative Management at Bristol Myers Squibb

This webcast focused on Initiative Management, featuring Valerie Gladu Vice President of Compliance, Strategy and Innovation at Bristol Myers Squibb. Ms. Gladu discusses the approach taken to better drive the allocation of scarce resources to Bristol Myers’s most strategically impacting initiatives, providing clearer alignment between initiatives and strategy and clarification in accountability for implementing initiatives.
Find out how Bristol Myers embarked on an initiative management process to:
  • Assess the current state of initiative management at BMS Canada in view of our strategy
  • Develop a clear and consistent definition of a strategic initiatives
  • Develop a process to ensure alignment between initiatives and strategy
  • Develop a process/policy to connect scarce resource allocation with strategy by more effective rationalization and prioritization of initiatives
  • Improve the process by which new initiatives are identified, approved, funded, and executed Enhance the initiative management process to improve accountability and realization of project/initiative benefits

Planning and Budgeting

Executing an integrated approach to business planning and budgeting is critical to improving enterprise performance. Learn how organizations are transitioning from current systems to an integrated approach and identifying key connections between strategic planning and budgeting processes.

Master Data Management at State Street Corporation

Learn how State Street they successfully implemented a Master Data Management (MDM) foundation within their analytical platform to provide a centralized point of maintenance for hierarchy management.
State Street reviews the challenges they faced due to inconsistent chart of account structures including process control issues, legacy system maintenance and retirement issues, disparate hierarchy structures, "black box business processes" and little to no traceability. Plus, hear how State Street utilized a phased approach to implementing MDM while undergoing a multiyear project to replace their legacy financial system platform. Leveraging Hyperion MDM, State Street also shares key lessons learned during the implementation, including early architectural focus on hierarchy integration, the importance of a process to validate assumptions and the need for early data validation.

Developing Effective Measures to Drive Business Results

Creating measures is second nature to most managers. In fact, measures are so easy to create that most organization have more measures than they know what to do with. The challenge comes in ensuring the measures your organization has are telling you what you really need to know to effectively manage performance. During this webcast Ed Barrows, Principal and Director of the Balanced Scorecard Advisory Program discusses three topics associated with measures. Specifically he covers: Understanding how to develop good measures; Differentiating between strategic and operational measures; Using measures to create an environment of learning versus control If your organization struggles at all with measurement specifically, you will benefit from listening in to this webcast.

Zebra Technologies Improves Planning Processes

Join us for an exclusive webcast and learn how Zebra Technologies implemented and integrated a new planning system. Previously a top breakout session at Hyperion Solutions 2006, Zebra’s Director of Corporate Services, Marc Ruff, discusses steps they took to improve their planning process. Find out how Zebra moved from an Excel and Access based Demand Planning and P&L Planning and Budgeting process to a web-based solution. Hear the initial business challenges, including the need to improve planning processes and corporate requirement needs, such as Sales and Operations Forecasting, Headcount and Salary planning, Capital planning, Cost Center planning and others. This session provides lessons learned, as well as best practices utilized to deliver greater access to data, improve individual involvement in planning and budgeting processes and significantly reduce process time.

Getting Things Done: The Latest Thinking on Executing Strategy Using the Balanced Scorecard

The record of good strategy execution is poor. A recent study noted that 7 out of 8 companies in a global sample of 1,854 large corporations failed to achieve profitable growth, though more than 90% had detailed strategic plans with much higher targets. Our own work with clients notes the existence of a persistent gap between the strategic goals organizations set for themselves and the results they achieve. Since its creation, the Balanced Scorecard has become the pre-eminent business tool for describing and managing an organization’s strategy. Many organizations have overcome the odds and achieved significant success. How did this happen? Peter LaCasse outlines the three key things every organization must do if they are to make strategy execution a key organizational capability.

Best Practices in Hyperion Financial Management Implementation

Join us for an exclusive webcast on Best Practices in HFM. Previously a top breakout session at Hyperion Solutions 2006, the presenters provide examples of what they have done to applications to help administrative maintenance and create metadata levels that help with rules writing and reporting writing. Some examples the presenters will share include using Account Rollforwards to isolate account activity, User Defined Fields to tie Cash Flow Reporting to the Balance Sheet, and others. Furthermore, the presenters walk you through how to set up the application to make it more intelligent from a metadata and maintenance perspective. This includes all metadata and data components that are utilized to perform all types of accounting transactions. They will explain how intelligent naming conventions can allow for easier maintenance and more dynamic rules writing and how the proper use of user defined fields can help fully automate statutory, management and cash flow reporting. These design considerations can also help in the creation and maintenance of member lists, web forms and reports. You can use these best practices to aid in the development of administrator and user guides to help explain metadata structures and business rules.

Office of Strategic Management

Join our Director of Research, Randy Russell as he discusses the 27 best practices that enable organizations to create and sustain results. Randy will also be discussing the discipline, core competencies, roles & responsibilities of strategic management and the role and Office of Strategic Management plays in this process.

Executing an Analytics Based Strategy

Developing and implementing an analytics program can play a vital role in effectively executing your strategy. However, most companies today have yet to master the relationship between traditional metrics and the ability to predict behavior, profitability and ultimately outperform the market based on analytical information.

Aligning the Organization, by Dr. David P. Norton

For the first time Dr. Norton will be discussing a framework to help organizations create value from synergy by creating internal alignment of corporate, business units, support units and external parties.

Live Discussion with Dr. Ulrich

Dr. Ulrich describes how to build a specific action plan to respond to future requirements of the HR function. Dr. Ulrich shares the new criteria that will identify how HR practice, functions, and professionals must change to deliver value to their organizations.
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