Certification Program
Become Palladium Kaplan-Norton Balanced Scorecard Certified!
The Palladium Kaplan-Norton Balanced Scorecard Certified™ Program is the ONLY BSC Certification in the World Endorsed by the Creators of the Balanced Scorecard and recognized as the gold standard for strategy practitioner training and certification!
The Palladium Kaplan-Norton Balanced Scorecard Certification Program improves strategy execution
expertise and capabilities through education, real-world experience, and professional certification. The
curriculum is designed to teach the Palladium Execution Premium Process™ (XPP), based on the Kaplan-
Norton strategy execution approach—a proven methodology for executing strategy by making better
decisions. Not only can participants become BSC certified as individuals (on two levels—Graduate and
Practitioner), Palladium also affords the opportunity to become certified as an organization with our
new Enterprise Certification Program.
"Successful strategy execution has two basic rules: understand the management cycle that links strategy and operations, and know what tools to apply at each stage of the cycle."
– Drs. Robert S. Kaplan and David P. Norton, Founders of Palladium Group, Inc. and
Creators of the Balanced Scorecard - “Mastering the Management System,” Harvard Business Review
Research shows that a majority of organizations fail to achieve their mission and are unable to deliver
results promised by their strategic and operational plans. The reason behind such failure most often lies
not with the strategy, but the organization’s ability to execute it.
The Palladium Kaplan-Norton Balanced Scorecard Certified Program is the only Certification program developed and endorsed by Balanced Scorecard creators, Drs. Robert S. Kaplan and David P. Norton, and taught by their expert team.
Kaplan-Norton Balanced Scorecard Certified Program
Level | Who is this for? | Certification Requirements |
Kaplan-Norton BSC Certified Graduate  | Strategy professionals, BSC end-users, and business leaders, who are seeking to become certified in the detailed body of knowledge of the Kaplan-Norton strategy execution approach. | BSC Boot Camp course completion + exam |
Kaplan-Norton BSC Certified Practitioner 
| Strategy and performance professionals who are Certified Graduates who are seeking to become Certified Practitioners in the mastery of the Kaplan-Norton strategy execution approach and practical application of the concepts/tools. | BSC Boot Camp course and exam completion + application: one letter of testimonial and BSC work examples |
Kaplan-Norton BSC Certified Graduate
Graduates must complete the five-day Kaplan-Norton BSC Certification Boot Camp™ to
prepare for and pass an online exam within 12 months to earn certification. Graduates
will dive deep into the six stages of Palladium’s XPP, based on the Kaplan-Norton
strategy execution approach, and learn the specific skills, tools, and enabling foundations
needed to clarify the strategy, drive performance, and optimize data for better decision making.
Graduates are adept at using the BSC and Dashboards to develop the strategy; translate the strategy;
align the organization; plan operations; monitor and learn; and test and adapt the strategy.
Certification Requirement: Course completion and passing the online exam.
Kaplan-Norton BSC Certified Practitioner
Practitioner candidates must complete and submit an application for review by the
Certification Advisory Board which will require one letter of testimonial and workproduct
examples of a Strategy Map™ and Balanced Scorecards. Practitioner candidates are recognized
as experts of strategy management and exemplify the skills and experience required to successfully
implement a sustainable strategy management process in an organization.
Certification Requirement: Course completion, passing the online exam, and receiving
application approval.
NEW! Kaplan-Norton BSC Certified Enterprise
Enterprise Certification is a new level of the Palladium Kaplan-Norton Balanced Scorecard
Certification Program. For more information email certification@thepalladiumgroup.com.
Palladium Kaplan-Norton Balanced Scorecard Certification Process
I. Attend the Five-Day Kaplan-Norton BSC Boot Camp
Both Kaplan-Norton BSC Certified Graduate and Certified Practitioner candidates must attend and
complete the five-day Kaplan-Norton Balanced Scorecard Certification Boot Camp.
II. Pass the Certification Exam
Delegates who have attended the Kaplan-Norton Certification Boot Camp may now take the
certification exam in order to become Kaplan-Norton BSC Certified. The certification exam is oriented
on the Kaplan-Norton strategy execution approach, the six stages of Palladium’s XPP, and associated
best practices. The certification exam is comprised of a series of multiple choice questions and a
number of free response essay questions.
III. Advance to Kaplan-Norton BSC Certified Practitioner
Kaplan-Norton BSC Certified Graduates who wish to advance to the Certified Practitioner level may apply by downloading and submitting the Certified Practitioner application along with the $995 associated fee. Applicants must present BSC work examples, as well a letter of testimonial to the quality and impact of their BSC work that will be reviewed by the Certification Advisory Board.
Click here to download the Certified Practitioner application.
Kaplan-Norton Balanced Scorecard Certification Renewal
In order to maintain Kaplan-Norton Balanced Scorecard Certification, you must renew annually.
Click here to renew your Kaplan-Norton BSC Certification.
Why Become Kaplan-Norton Balanced Scorecard Certified?
Improve Your Credentials
- Kaplan-Norton Balanced Scorecard Certification improves your credentials by validating proficiency in all aspects of strategy execution, encompassed by the five principles of a Strategy-Focused Organization. Certification from Palladium, the organization that created Strategy Maps and the Balanced Scorecard framework and the BSC/SFO body of knowledge and best practices is a significant advantage to have in today’s dynamic strategy execution marketplace
- Certification certificates carry the distinction of both Palladium and Harvard Business School Publishing marks
Increase Your Value
- Kaplan-Norton Balanced Scorecard Certification improves your market and professional value by demonstrating comprehensive command of BSC methodologies and SFO best practices
Extend Your Network
- Kaplan-Norton Balanced Scorecard Certification improves your professional network by joining a prestigious community of BSC practitioners
- Kaplan-Norton Balanced Scorecard Certified Graduates will receive a one year membership in the global private certification group in the Palladium Execution Premium Community (XPC)
For more information, or for enrollment assistance, please email Certification@thepalladiumgroup.com or call 800.554.2111.
Palladium Group, Inc. reserves the right to restrict participation in the Kaplan-Norton Balanced Scorecard Certification Program and its Certification Boot Camp to ensure the intent, integrity, and quality of the Program.