Palladium Kaplan-Norton Balanced Scorecard Certified™ Program is the ONLY BSC Certification in the World Endorsed by the Creators of the Balanced Scorecard!
To enroll as a Kaplan-Norton Balanced Scorecard Certification Candidate click here.
Palladium Kaplan-Norton Balanced Scorecard Certified Program improves strategy execution expertise and capabilities through education, real-world experience, and professional certification. The curriculum is designed to teach the Kaplan-Norton Strategy Management System—a proven methodology for strategy execution by making better decisions. It is the only Certification course endorsed by the creators of the Balanced Scorecard and recognized as the gold standard for strategy practitioner training and Certification.
"Successful strategy execution has two basic rules: understand the management cycle that links strategy and operations, and know what tools to apply at each stage of the cycle."

– Drs. Robert S. Kaplan and David P. Norton, Founders of Palladium Group, Inc. and
Creators of the Balanced Scorecard - “Mastering the Management System,” Harvard Business Review
Research shows that a majority of organizations fail to achieve their mission and are unable to deliver results promised by their strategic and operational plans. The reason behind such failure most often lies not with the strategy but the organization’s ability to execute it.
Palladium Kaplan-Norton Balanced Scorecard Certified Program is the only Certification program developed and endorsed by Balanced Scorecard creators, Drs. Robert S. Kaplan and David P. Norton, and taught by their expert team.
Kaplan-Norton Balanced Scorecard Certified Program
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Who is this for? |
Certification Requirements |
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Kaplan-Norton BSC Certified Graduate

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Strategy professionals and business leaders who are seeking to become certified in the detailed body of knowledge of the Kaplan-Norton Strategy Management System (SMS). |
Graduate candidates must attend the Certification Boot Camp and pass the online certification exam. |
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Kaplan-Norton BSC Certified Practitioner
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Strategy and performance professionals who are seeking to become certified practitioners in the mastery of the Kaplan-Norton SMS and practical application of the concepts. |
Practitioner candidates must attend the Certification Boot Camp, pass the online certification exam, and receive application approval. |
Kaplan-Norton BSC Certified Graduate
Candidates must complete the 5-day Certification Boot Camp to prepare for and pass an online exam within 12 months to earn Certification. Candidates will dive deep into the stages of the Kaplan-Norton Strategy Management System and learn the specific skills, tools, and enabling foundations needed to clarify the strategy, drive performance, and optimize data for better decision-making. Candidates are adept at using the BSC and Dashboards to develop the strategy; translate the strategy; align the organization; plan operations; and test and adapt the strategy.
Graduate Certification Requirement: Course completion and passing the online exam
Kaplan-Norton BSC Certified Practitioner
Candidates must complete and submit an application for review by the Certification Board which will require 2 letters of reference and work-product examples of Balanced Scorecards or Dashboards. Practitioner candidates are recognized as expert s of strategy management and exemplify the skills and experience required to successfully implement a sustainable strategy management process in an organization.
Practitioner Certification Requirement: Practitioner candidates must attend the Certification Boot Camp, pass the certification exam, and receive application approval.
> Download Certified Practioner application
Palladium Kaplan-Norton Balanced Scorecard Certification Process
I. Getting Started – Register
Register as a candidate at: thepalladiumgroup.com/certificationprogram or call 800.554.2111
All certification candidates must register. Delegates who wish to attend the Kaplan-Norton Balanced Scorecard Certification Boot Camp only need not register for Certification.
II. Complete the Course
Both Kaplan-Norton BSC Certified and Certified Practitioner candidates must complete the 5-day Kaplan-Norton Balanced Scorecard Certification Boot Camp.
III. Pass the Exam
A Certification candidate who has completed the Kaplan-Norton Certification Boot Camp may register to take the Certification exam to become Kaplan-Norton BSC Certified. The Certification exam is oriented on the Kaplan-Norton Strategy Management System, the five principles of the Strategy-Focused Organization, and associated best practices. The Certification exam is comprised of a series of multiple choice questions and a number of free response essay questions.
IV. Advance to Kaplan-Norton BSC Certified Practitioner
Kaplan-Norton BSC Certified individuals who wish to advance to Certified Practitioners may apply online at: thepalladiumgroup.com/certificationprogram or call 800.554.2111 for an application. Applicants must present two letters of reference and submit an example of a working Balanced Scorecard or Dashboard that will be reviewed by the Certification Board.
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Certified individuals have the option to upgrade to the Premium Certified Community and Diploma. The Premium Certified Community is an online resource to access a library of tools, templates, and case studies while connecting with a global network of strategy professionals and experts. |
Kaplan-Norton Balanced Scorecard Certification Renewal
In order to maintain Kaplan-Norton Balanced Scorecard Certification, you must renew annually.
There are two requirements for renewal:
- A renewal fee of $295 which will maintain your subscription to the Balanced Scorecard Report. The renewal date is set at the 12-month anniversary of the date Certification was issued.
- Attendance at a Palladium Conference or Summit every two-years; the two-year period extends from the date Certification was issued.
Why Become Kaplan-Norton Balanced Scorecard Certified?
Improve Your Credentials
- Kaplan-Norton Balanced Scorecard Certification improves your credentials by validating proficiency in all aspects of strategy execution, encompassed by the five principles of a Strategy-Focused Organization. Certification from Palladium, the organization that created Strategy Maps and the Balanced Scorecard framework and the BSC/SFO body of knowledge and best practices is a significant advantage to have in today’s dynamic strategy execution marketplace
- Certification certificates carry the distinction of both Palladium and Harvard Business School Publishing marks
Increase Your Value
- Kaplan-Norton Balanced Scorecard Certification improves your market and professional value by demonstrating comprehensve command of BSC methodologies and SFO best practices
Extend Your Network
- Kaplan-Norton Balanced Scorecard Certification improves your professional network by joining a prestigious community of BSC practitioners
- Kaplan-Norton Balanced Scorecard Certified members will gain access to knowledge resources and a network
For more information, or to enroll contact Patricia O'Donnell at 781.402.1276.
Palladium Group, Inc. reserves the right to restrict participation in the Kaplan-Norton Balanced Scorecard Certification Program and its Certification Boot Camp to ensure the intent, integrity, and quality of the Program.