5-6 October 2009, Hilton Dubai Jumeirah, Dubai
5 October, 2009
8:30 REGISTRATION AND COFFEE
9:00 WELCOME AND OVERVIEW
Dr David Norton, in an exclusive address to participants via videotape, will share his personal insights on the Balanced Scorecard (BSC) and how to become a Strategy-Focused Organisation.
BALANCED SCORECARD CONCEPTS AND PROCESS
Discover how the Balanced Scorecard solves the challenge of strategy implementation. Learn BSC terminology, the four business perspectives, the importance of cause and effect linkages, the 6-step BSC process, and the recommended BSC project timetable.
11.00 PROCESS PREPARATION AND STRATEGY MAPPING
Identify your high level strategic goals for the next 3-5 years to build success in your organisation. Understand how to identify and select successful BSC design teams. Master the strategy mapping process by defining strategic themes, identifying objectives, and developing cause and effect relationships between objectives.
13.00 LUNCH
14.00 BREAKOUT EXERCISE: STRATEGY MAPPING
This is your chance to build a strategy map. A Harvard Business School case study for Ricoh Corporation will provide the background and context for this hands-on exercise. Practice the concepts presented during the morning, solidify the learning to date, and put it to practical use!
15.30 BREAKOUT EXERCISE: PRESENTATION
The groups will come together and share their progress in presentations giving delegates the chance to both challenge and learn from the work done by their fellow participants.
THE BSC WORKSHOP
Learn the objectives and importance of – and how to conduct – this critical executive meeting.
17:00 RECAP OF DAY ONE
17:30 COCKTAIL RECEPTION
OPTIONAL ONE-ON-ONE CONSULTATIONS WITH PALLADIUM PRACTITIONERS
6 October, 2009
9:00 IDENTIFY MEASURES
Assign measures to each objective on the scorecard to track performance against your objectives. Discuss the unique use of measures in BSC design ‘to communicate, not to control’. Understand the distinction between lead and lag measures, the criteria that should be used when selecting measures, and discuss the challenges presented by measures development.
BREAKOUT EXERCISE: MEASUREMENT CASE STUDY
Develop measures for the objectives on the strategy map created by Ricoh Corporation.
11:30 IDENTIFY TARGETS
Setting stretch targets for established measures is critical to communicate the need for performance changes. In this session we will identify steps for setting targets, what appropriate targets should include, and how to gain acceptance for aggressive targets.
INVENTORY, MAP AND PRIORITISE INITIATIVES
Align all of the programmes and projects in your organisation to your Balanced Scorecard. By mapping strategic initiatives you ensure that your organisation is spending time and money on the actions and programmes that will achieve the strategy. Learn how to inventory, map, prioritise, and align your initiatives.
13:00 LUNCH
14:00 BREAKOUT EXERCISE: MAPPING STRATEGIC INITIATIVES
Using the Ricoh Corporation case, map strategic initiatives to the objectives of the BSC.
GETTING TO FIRST REPORT
A significant milestone in your BSC programme is to hold the first review meeting. Learn how to develop the first report and organise a leadership meeting around your organisation’s progress with executing strategy.
16.15 PLANNING TO BECOME A STRATEGY-FOCUSED ORGANISATION
Learn how to apply the components of your BSC to become a Strategy-Focused Organisation. You will come away with an understanding of the road map ahead and the ability to translate the BSC into action to achieve breakthrough results.
17:15 SUMMARY OF KEY LEARNING POINTS FROM SEMINAR
SEMINAR CONCLUDES
Enrollment Fees
Fee per delegate before 5 September, 2009
€2,195 for single registration
€1,825 for three or more enrolling together
€1,595 for six or more enrolling together (team learning pays!)
Fee per delegate after 5 September, 2009
€2,395 for single registration
€2,025 for three or more enrolling together
€1,795 for six or more enrolling together (team learning pays!)
Enrolment must be accompanied by payment.
We accept Visa, Mastercard and American Express
Bank Account Details
Account Name: Palladium
Bank Address: HSBC Jebel Ali Branch, P O BOX 66, Dubai, UAE
Account Number: 035-797000-100
SWIFT: BBME AEAD
Cancellations
Substitutions may be made at any time. You may cancel your registration with a full refund upon receipt of written confirmation prior to 14 September, 2009. No refunds are made after this date and registered delegates who do not attend will still be liable for the full fee.
Dress
Business casual
Location & Accommodations
Hilton Dubai Jumeirah
A block of rooms has been reserved at the Hilton Dubai Jumeirah at a special rate of AED 1100, approx €216 + taxes (+ 10% municipality fee & 10% service charge). To book your hotel accommodation, please use the attached form, email cbq.jumeirah@hilton.com or call +97143182207 quoting PALLADIUM36388.
Buffet breakfast is served in Oceana Restaurant at AED 110.00 per person.
Sponsor
For information on sponsorship opportunities, please contact Carol Baines on +441225460838 or email cbaines@thepalladiumgroup.com.
Further Information
For more information about this event, please contact Paola Roisner at +441225462298 or via email at proisner@thepalladiumgroup.com.