"What gets measured, gets done!" This business truism is as relevant today as it was when it was first spoken. Performance measurement is a business discipline that has grown dramatically in importance over the past 20 years. As business intelligence platforms increase data availability and analytical techniques provide greater insight, measurement information has grown in volume. Unfortunately, many organizations have not kept pace with the tools and techniques needed to master measurement in today’s fast-paced business environment. Studies show that while measure volume is increasing, measurement information still is largely financially oriented. Further, organizations have difficulty harvesting insight from their performance measurement information. As a result, some organizations are literally 'drowning' in data and are not appreciably better off than they were decades ago.
In this breakthrough Palladium training, entitled "Managing with Measures - Creating a World-Class Performance Measurement System," insights and information from across the performance measurement value chain will be examined and discussed. Leading measurement authorities will introduce participants to proven methods for turning information—measures and metrics—into higher business performance, by showing how to develop the performance measurement value chain in order to address the key questions of business performance:
- How are we doing today (and what is driving how we're doing)?
- How do we need to be doing tomorrow?
- What must we do to close the gap between today's and tomorrow's performance?
Topics Covered
- Uncovering the challenges with performance measurement today
- Deeping understanding of what performance measurement is and is not
- Defining and explaining types of effective measures
- Reviewing basic and advanced measure techniques
- Understanding the process to develop measures
- Introducing measures best practices
- Identifying the measures every manager needs to know
- Discussing challenges and pitfalls in performance measurement
Who Should Attend
Business managers and decision-makers responsible for driving results by selecting measures, setting targets, monitoring results, and executing strategic objectives and initiatives, specifically:
- Chief Financial Officers
- Controllers
- Chief Strategy Officers
- Vice Presidents of Business Strategy
- Business Analysts
- Balanced Scorecard Program Managers
- Risk Management Professionals
- Business Unit and Department Managers
- Project Management Leaders
- Quality Officers