Skills Building Workshops

Friday, November 13th | 9:00am-4:30pm 

Workshop A: Selecting the Right Measures to Drive Strategic and Operational Performance

Mario A. Bognanno, Vice President, Palladium Group, Inc.

Selecting the right measures is critical in any management system as it enables a multitude of outcomes…”What gets measured gets done.” Studies show that measurement information is still largely financially oriented and organizations have difficulty harvesting insight from their performance

measurement information. As a result, some are literally “drowning” in data and are not appreciably

better off than they were decades ago. This application workshop will review the various kinds of

measures, the inherent differences between a scorecard and a dashboard, and the selection criteria for

each tool moving from an organization’s strategic objective to the specific day to day metrics that drive performance. Participants will benefit from best practice measurement techniques for turning

data—measures and metrics—into higher business performance through illustrations, directed

discussions, and interactive case exercises for a unique learning opportunity!

Key Issues

• Identifying and selecting the right measures every manager needs to know
• Using the power of measurement in strategic performance management
• Linking strategic measures to operational (driver) measures
• Defining the difference between “scorecard” and “dashboard”
• Fitting into an overall performance management system 

Workshop B: From Strategy Reporting and Review to Strategy Refresh

Dodge Bingham, Manager, Palladium Group, Inc.

Jay R. Weiser, Principal, Palladium Group, Inc.

In this time of economic turbulence, monitoring and learning from your strategic performance and then refreshing / refocusing your organization’s strategy is not only critical, but also essential for future success. The question is “How can your organization weather the current economic storm and emerge as a stronger, better positioned organization able to gain competitive advantage when economic times improve?” This one day workshop will provide you with a rational, disciplined step-by-step guide for effective and regular strategy reporting and review, tools and techniques for analyzing and assessing your competitive environment, and a framework for refreshing your strategy and refocusing your scorecard to ensure an

actionable plan to achieve success.

Key Issues

• Uncovering the critical success factors for a successful strategy review meeting that drives insights to action 
• Pinpointing the key strategic trouble spots that need to be addressed given the current competitive and economic environment 
• Testing the current strategic assumptions and determine what is working and what is not 
• The current market impact on your organization’s vision, economic model, strategic destination and customer value proposition 
• Identifying the major strategic shifts your company needs to undertake to achieve its strategic destination