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Palladium Group, Inc.
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Mellon Europe:Mobilizing Change Through Executive Leadership, Balanced Scorecard Report
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When Jack Klinck took the helm at Mellon Europe, he relied on the BSC to help galvanize leadership, create new management structures, and foster employee awareness and a common culture throughout the bank’s 14 business lines in seven countries. Operating in geographically and culturally diverse regions and growing through a wide array of acquisitions, financial services giant Mellon Financial Corporation had to present a unified front and sharpen Europeans’ awareness of the mighty Mellon brand. Strong executive leadership, using the BSC, provided the focus and clarity needed to get the job done at Mellon Europe.
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