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Strategically Speaking March 2016: How Can Organisations Separate Operations from Strategy?

In this series, Palladium asks expert strategy practitioners to share their experiences and opinions. We asked:

Operations protect value – these are the things that need to be done to keep business running as usual. Strategy creates value – these are the things that need to be done differently to reach a desired future state. On paper, the difference is clear; in practice, the line between the two is less clear cut.

What criteria should organisations use to determine what measures and objectives are truly strategic – and should therefore be the focus of strategy review meetings – and what is operational? What can organisations do to keep the urgency of operational concerns from overwhelming strategy discussions?